Terms and Conditions

Detailed description of goods and/or services

Pet Tags cc is a business in the internet industry that markets pet id tags

Delivery policy

Subject to availability and receipt of payment, requests will be processed within 3 - 6 days and delivery confirmed by way of booking number and sent via the post.

Return and Refunds policy

The provision of goods and services by Pet Tags cc is subject to availability. In cases of unavailability, Pet Tags will refund the client in full within 30 days. Cancellation of orders by the client will attract a 20 % administration fee.

Customer privacy policy

Pet Tags shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.info.gov.za/view/DownloadFileAction?id=68186

Payment options accepted

Payment may be made using Visa, MasterCard or American Express credit cards or by bank transfer into the Pet Tags bank account, the details of which will be provided on request

Credit card acquiring and security

Credit card transactions are processed for Pet Tags via InternetPay, a product of Unwembi Communications a South African company specialising in the development of internet applications. InternetPay is a safe, secure online credit card payment system which is certified by Thawte, it uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to InternetPay to view their security certificate and security policy.

Customer details separate from card details

Customer details will be stored by Pet Tags separately from card details which are entered by the client on InternetPay's secure site. For more detail on InternetPay refer to InternetPay

Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).

Responsibility

Pet Tags takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods

Country of domicile

This website is governed by the laws of South Africa and Pet Tags chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

Variation

Pet Tags may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information

This website is run by a close corporation based in South Africa trading as Pet Tags and with registration number 2007/051412/23 and Members are Clifford Collard & Bronwyn Savage

Pet Tags contact details

Support:
Support: +27 21 657 8162


Copyright © 2007 Pettags